Green Link Go Privacy Policy

Effective Date: March 13, 2026

Green Link Go (“Company,” “we,” “our,” or “us”) operates the Green Link Go mobile application and related services. This Privacy Policy describes how we collect, use, and protect your information when you use our services.

By using the Green Link Go app or website, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you create an account or place an order, we may collect:

Name

Email address

Phone number

Delivery address

Payment information (processed through third-party payment processors)

Account login credentials

Device and Usage Information

We may automatically collect:

Device type

IP address

App usage data

Operating system

Location data (when enabled for delivery services)

This information helps us operate, secure, and improve the Green Link Go platform.

2. How We Use Your Information

We use collected information to:

Provide and operate the Green Link Go delivery service

Process orders and coordinate deliveries

Send order updates and delivery notifications

Verify account access through security authentication

Provide customer support

Improve our services and user experience

Prevent fraud and maintain platform security

3. SMS Messaging and Notifications

Green Link Go uses SMS messaging to communicate important service information.

By providing your mobile number and opting in to text notifications, you agree to receive transactional text messages from Green Link Go. These messages may include:

Order confirmations

Delivery status updates

Driver arrival notifications

Account alerts

Security verification codes (2FA)

Message frequency varies based on your activity.

Message and data rates may apply depending on your mobile carrier.

You may opt out of SMS messages at any time by replying STOP to any message.

For assistance, reply HELP or contact customer support.

4. Sharing of Information

We do not sell or rent your personal information.

We may share information only with trusted service providers that help operate our platform, including:

Payment processors

Delivery drivers and logistics partners

Cloud hosting providers

SMS and communications providers (such as Twilio)

These providers may access information only to perform services on our behalf and are required to protect your information.

SMS consent and phone numbers are not shared with third parties for marketing purposes.

5. Data Security

We implement reasonable security measures designed to protect your information from unauthorized access, disclosure, or misuse.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

6. Your Privacy Choices

You may:

Update your account information within the app

Disable location permissions through your device settings

Opt out of SMS notifications by replying STOP

Contact us to request account deletion

7. Data Retention

We retain personal information only as long as necessary to:

Provide our services

Comply with legal obligations

Resolve disputes

Enforce our agreements

8. Children's Privacy

Green Link Go services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from minors.

9. Changes to This Policy

We may update this Privacy Policy periodically. When updates occur, the revised version will be posted with a new effective date.

10. Contact Information

If you have questions about this Privacy Policy, please contact:

Green Link Go
Email: [email protected]
Website: www.greenlinkgo.com