Effective Date: March 13, 2026

These Terms of Service ("Terms") govern your use of the Green Link Go mobile application, website, and services (collectively, the "Service") operated by Green Link Go ("Company," "we," "our," or "us").

By accessing or using our Service, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use the Service.

1. Description of Service

Green Link Go provides a mobile platform that allows users to browse menus, place orders, and receive deliveries from participating restaurants and merchants.

Green Link Go acts as a technology platform connecting customers, merchants, and delivery drivers. Restaurants and merchants are responsible for the preparation and quality of their products.

2. Eligibility

To use Green Link Go you must:

Be at least 18 years old

Create a valid account

Provide accurate and complete information

You are responsible for maintaining the confidentiality of your account credentials.

3. Orders and Payments

When you place an order through the platform:

You agree to pay all applicable charges

Prices may include delivery fees, service fees, taxes, and other charges

Payments are processed through third-party payment providers

Green Link Go is not responsible for pricing errors made by merchants.

4. Delivery Services

Delivery times are estimates and may vary due to:

Weather conditions

Traffic

Restaurant preparation times

Driver availability

Green Link Go cannot guarantee delivery times.

5. User Conduct

Users agree not to:

Use the platform for unlawful purposes

Interfere with the operation of the service

Attempt to gain unauthorized access to the system

Harass drivers, merchants, or customer support staff

Submit false orders or fraudulent payments

Violation of these terms may result in account suspension or termination.

6. SMS Messaging Terms

By providing your mobile phone number and opting in through the Green Link Go platform, you consent to receive transactional SMS messages related to your account and orders.

These messages may include:

Order confirmations

Delivery status notifications

Driver arrival alerts

Account security alerts

Two-factor authentication (2FA) verification codes

Message Frequency

Message frequency varies depending on your activity and orders placed.

Message and Data Rates

Message and data rates may apply according to your mobile carrier plan.

Opt-Out Instructions

You may opt out of SMS notifications at any time by replying:

STOP

to any Green Link Go message.

After opting out, you will no longer receive SMS notifications unless you re-enroll.

Help Instructions

For assistance, reply:

HELP

or contact customer support.

SMS Consent

SMS consent is not shared with third parties or affiliates for marketing purposes.

7. Third-Party Services

Green Link Go may use third-party providers to support the platform, including:

Payment processors

SMS providers (such as Twilio)

Cloud hosting providers

Delivery logistics tools

These providers may process information solely for the purpose of operating the service.

8. Limitation of Liability

Green Link Go provides the platform "as is" without warranties of any kind.

To the fullest extent permitted by law, Green Link Go shall not be liable for:

Indirect or consequential damages

Loss of profits

Service interruptions

Restaurant or merchant errors

9. Account Termination

We reserve the right to suspend or terminate accounts that:

Violate these Terms

Engage in fraudulent activity

Abuse the platform or other users

10. Changes to Terms

Green Link Go may update these Terms at any time.

Continued use of the platform after updates constitutes acceptance of the revised Terms.

11. Governing Law

These Terms shall be governed by the laws of the State of Florida, United States, without regard to conflict of law principles.

12. Contact Information

If you have questions about these Terms, contact us at:

Green Link Go

Email: [email protected]
Website: www.greenlinkgo.com